When browsing, booking or staying at Calhau Grande, you acknowledge and agree with the following:
Euros, per night, incl. VAT & City Tax, without meals.
May be changed at any time without notice.
Standard Rates
Up to 2 guests.
Additional fees for extra guests.
Children
Children of any age are welcome.
Children under 2 years of age stay free.
Cot and high chair for meals upon request.
Minimum stay
T0 = 3 nights; T1 = 4 nights; T2 = 5 nights
To check availability, requests can be submitted using the forms on our website or sent by email.
To complete a reserve, a Credit/Debit Card must be validated, without prepayment or deposit, with expiration date valid until check out.
A reserve is only booked after receiving our confirmation by email.
Full payment is made at check in.
No furniture, equipment, linen and cutlery should be carried around between cottages.
Calhau Grande does not have any common area where big groups can join together.
Effective when we are notified by the same email address used upon booking.
Standard
60+ days to checkin ⇒ no charge.
60 - 15 days to checkin ⇒ 50% charge.
14 - 0 days to checkin ⇒ 100% charge.
No-show ⇒ 100% charge.
Calhau Grande reserves the right to charge the penalty amount to the card provided and validated by the guest.
In: 16:00 - 21:00 (must be scheduled)
Earlier / Later upon request and availability.
ID must be provided up to check in day.
Out: until 10:00
Later upon request and availability.
21:00 - 08:00
Calm & Peaceful rural area.
All guests should relax and have peace of mind.
One of the distinguishing features of our space is the splendid gardens that make us proud. They require constant love, care, and dedication.
All gardens at Calhau Grande, whether shared or private, can be maintained any day of the week and without prior notice.
If any guest is uncomfortable with the presence of maintenance or gardening staff, they should let us know and, subject to availability, schedules may be adjusted to carry out maintenance at a later date.
Open 24/7 and shared by all cottages.
Tranquillity and privacy must be respected.
Pool cushions should be stored after use.
Pool does not have surveilance or guards.
Children only allowed under adult supervision.
Forbidden
Running, Jumping or Rough playing.
Kitchenware is not permitted in this area.
Calhau Grande is not responsible for any stolen items or car damages. Drivers are responsible for obeying parking signs and marked bays, locking their vehicles and removing valuables.
Private Parking
Free, outside, at 50m from our gate.
1 spot for each cottage, not designated.
Public Parking
Free, on the main road, at 100m from our gate.
Madeira is a hilly island.
Steep roads & stairs should be expected.
We advise you to travel light.
Calhau Grande is accessible by car and by foot.
Calhau Grande does not have lifts.
Guests must be fit to manage steps & stairs.
Calhau Grande is non-wheelchair accessible.
Each cottage has a limited capacity and is prepared for an agreed set of users.
To avoid abuse, guests are not allowed to invite visitors directly into a cottage.
However, upon request, there are ways to share a moment with friends and family in the cozy atmosphere of Calhau Grande.
Guests undertake not to violate the rules of hygiene, peace, good neighborliness or general standards of good citizenship.
Guests should promptly report any problems or damages to us.
Calhau Grande has the right to refuse service, without reimbursement, to guests who violate these Terms and Conditions, damage the property, have any type of abusive behaviour or promote illegal activities.
In case of severe, intentional or negligence damage, the booking validated Credit/Debit card may be charged for the cost of repairs, replacements, additional cleaning and, ultimately, loss of revenue if the cottage is unusable.
By browsing, booking or staying at Calhau Grande, you agree with our Privacy Policy.
Smoking, vaping, e‑cigarettes: Outside only.
Commercial Photos & Videos: Upon request.
Events & Parties: Not allowed.
Pets: Not allowed.
Any matter not described in these Terms and Conditions should be questioned to Calhau Grande who, reserving their right of free choice, can decide on specific issues, on a case-by-case basis.
For any doubt, additional information or to send suggestions, do not hesitate to contact welcome@calhaugrande.com
Legal Name
José Eleutério Vieira Gouveia
Licence
TER/53
Address
Caminho do Massapez 10, Arco da Calheta
9370-077, Calheta, Madeira
Portugal
NIF/NIPC
PT180555758
In the event of a dispute, the court of the district of Madeira has sole and exclusive jurisdiction.